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Frequently Asked Questions
Documentation, Support, Requirements and Orders
 Comprehensive Documentation
ReliaSoft's
ALTA comes with complete and detailed on-line help files
along with a multitude of example files and guides designed to get you up and running
the minute the application is installed. The package includes printed product documentation and an accompanying reference book that presents the principles and theory for
accelerated life testing analysis,
as applied in the software.
Total Customer
Support
ReliaSoft is totally committed to providing you with immediate support to answer any questions you might have and/or to assist you with any problems that may arise.
Support options include free
telephone, fax and e-mail support as well as free minor version product updates.
Languages Supported
In addition to English,
ALTA 7 supports multiple languages
including: German, French, Portuguese, Spanish and Simplified Chinese. See
Multi-language Support for a complete
list of supported languages.
System Requirements
ALTA
is compiled and designed for Windows 2000, NT and XP and takes advantage
of the features available in these platforms. Minimum system
requirements: A 433-MHz Intel Pentium-class processor or equivalent,
with 32MB RAM (64MB or more is recommended), SVGA display and at least
80 MB of hard disk space.
For Windows Vista,
see notes.
How much does ReliaSoft's
ALTA cost and how do I order it?
ReliaSoft offers a flexible
array of license options
and several easy
methods of purchase.
How quickly can I
get ALTA?
ReliaSoft will process your order
on the same business day that we receive it, with shipment via an
express courier (using 2nd Day or International service). If requested,
domestic orders can be shipped with Overnight service so that you have
the package on your desk by the next business day. For faster access, we
also offer the option of immediate software downloads via ReliaSoft's
Web site.
Can I get training in
ALTA and/or reliability engineering subjects?
ReliaSoft’s reliability training seminars provide the best available training on both the software and the underlying theory. For information on the next scheduled seminar, visit
http://Seminars.ReliaSoft.com.
Is ALTA better than the
package I am using now?
ABSOLUTELY. We invite you to try ALTA
7
and compare it with any other package on the market. Evaluation software
is available for download from our Web site at
http://www.ReliaSoft.info/download/home.php.
What other
reliability software is available from ReliaSoft?
ReliaSoft's reliability analysis software products have become the industry standard for complete reliability analysis and are used worldwide by most manufacturers with an active
quality/reliability engineering program. Complete product details are available on the Web at http://www.ReliaSoft.com.
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Version
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